Return and Refund Policy

At Sri Vinayaga Electronics & Furnitures, customer satisfaction is very important to us. We aim to provide high-quality electronics, home appliances, and furniture products along with reliable service. This Return & Refund Policy explains the conditions under which returns, replacements, and refunds may be processed.

1. Return Eligibility

Products may be eligible for return or replacement if they are found to be damaged, defective, or incorrect at the time of delivery. Customers must inform us immediately or within 24 hours of receiving the product so that our team can review the issue and provide assistance.

2. Non-Returnable Items

Certain products may not be eligible for return once they have been used, installed, or physically damaged after delivery. Items that are missing original packaging, accessories, manuals, or warranty cards may also not qualify for return.

3. Manufacturer Warranty

Most electronics and appliances sold by Sri Vinayaga Electronics & Furnitures come with manufacturer warranty coverage. Any functional defects that occur after installation may be handled directly by the manufacturer’s authorized service center as per their warranty policy.

4. Refund Process

If a refund is approved, the amount will be processed using the original payment method whenever possible. Refund processing time may vary depending on the payment provider, bank processing time, and order details.

5. Replacement Policy

In cases where a product is damaged during delivery or found to be defective upon inspection, we may arrange for a replacement of the same product if available. Replacement timelines may depend on product availability and logistics.

6. Inspection and Verification

Before processing a return, replacement, or refund request, our team may inspect the product or request supporting images or details from the customer to verify the issue.

7. Cancellation Policy

Orders may be canceled before the product is dispatched or delivered. Once the product has been shipped or delivered, cancellation may not be possible, and the return process may apply instead.

8. Changes to This Policy

Sri Vinayaga Electronics & Furnitures reserves the right to update or modify this Return & Refund Policy at any time without prior notice. Any changes will be published on this page and will become effective immediately upon posting.

9. Contact Information